Refund & Cancellation Policy

Last Updated: 09.27.2026

At Buzzlicense ("Company", "we"), we want you to be fully satisfied with your purchase. This policy explains when refunds and cancellations are available for our digital license and software products.

1. Right of Withdrawal for Digital Products Because our products are digital goods delivered electronically and immediately activatable, the right of withdrawal does not apply once you have downloaded the license key, activated the product, or explicitly consented to immediate performance and waived your withdrawal right at checkout, in accordance with applicable distance-selling and consumer protection regulations.

Specifically:

1. Refunds cannot be requested once a license key has been delivered via email or account panel.
2. Refunds cannot be issued if the key has been activated, redeemed, or used on any device.
3. Orders where the checkbox "I confirm immediate delivery and waive my right of withdrawal" was accepted are not eligible for withdrawal-based refunds.

2. When a Refund Is Available You remain entitled to a refund or free replacement if:

1. The delivered license key is invalid, corrupted, or already used,
2. The product does not match the advertised specifications (version, language, platform compatibility),
3. You were charged twice for the same order,
4. The product was never delivered due to a technical failure on our end.

Eligible requests are reviewed within 7 business days of contacting our support team, and resolved via refund or replacement key.

3. How to Request a Cancellation

1. Send your request to help@buzzlicense.com including your order number.
2. Requests must be submitted within 14 days of purchase and fall under one of the eligible cases above.
3. Approved refunds are issued to the original payment method within 7 business days.

4. Refund Processing Times

1. Credit/debit card payments: 3–10 business days depending on your bank,
2. Digital wallets / other methods: within 7 business days.

5. Complaints & Disputes If your request is denied and you disagree, you may escalate the matter to the applicable consumer protection authority in your jurisdiction.